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For your reference, we have included the original job posting below.
Organization Change Management Specialist
Job Number:
43903943
Company Name:
Confidential Company
Job Location:
Baltimore, MD US
Job Category:
Management & Business
Organization Change Management Specialist
implementation of Oracle PeopleSoft HCM and JobAps SaaS implementation.
Responsibilities: Communications
Execute the communications plan to ensure program information is accurate, relevant, timely, and consistent
Provide leadership for the Communications work stream
Maintain the stakeholder register
Provide oversight for the writing, production, and dissemination of communications
Develop and maintain strong working relations with agency communication coordinators
Provide coordination services for PMO sponsored events
Promote timely responses to stakeholder questions posted on the Web site’s FAQ facility
Monitor adherence to text-based and electronic publishing
Responsibilities: Business Process Re-engineering and Workforce Transition
Develop and facilitate delivery of tools to assist membership in analyzing and mapping business processes
Develop and implement communication methods to articulate future business processes
Develop support materials as needed to assist agencies in managing transition activities
Coordinate the design, development, and delivery of transition workshops for all modules
Create and maintain workforce transition strategy and supporting methodology
Guide agency transition activities
Responsibilities: Agency Readiness:
Serves as on-going point of contact between the PMO and Agency Implementation Teams
Facilitate timely responses to questions posed by members
Establish and maintain mechanisms (e.g., scorecards and dashboards) to provide the PMO with timely and accurate status of agency readiness activities and performance with regard to readiness
Coordinate monthly liaison business meetings and all-hands sessions
Coordinate the design, administration, and analysis of surveys and other data collection activities as required
Provide day-to-day management of Agency Readiness work stream
Establish and maintain working relationships with assigned agencies to foster acceptance and commitment to mission and vision
Facilitate collection of agency-requested information
Identify and resolve agency readiness issues
Assist assigned agencies in implementing readiness improvement activities as defined through change readiness findings and recommendations
Develop and administer stakeholder satisfaction surveys
Assist in development and delivery of Liaison business meetings and all-hands sessions
Responsibilities: Training Development
Develop instructional content using PeopleSoft’s User Productivity Kit (UPK) or similar course development accelerators
Develop job aids, procedures-at-a-glance, on-line help, and other performance support as assigned
Develop storyboards and other graphics as assigned
Develop paper-based on on-line practice and exercise sessions for the end user
Adhere to the project’s instructional design and documentation standards in creation of all educational and training
Abilities:
Ability to establish and maintain effective working relations with assigned agencies and their AITs
Strong interpersonal skills
Ability to apply structured instructional design methodology
Ability to establish communication partnerships with agency resources
Demonstrate effective written, oral, and interpersonal communications
Ability to articulate goals, objectives, and benefits in terms acceptable to all stakeholder levels
Ability to articulate relationships between current and future state business processes
Ability to summarize and communicate impacts of changing business processes
Ability to communicate technical information in terms acceptable to all stakeholder levels
Demonstrated application of instructional systems design practices and procedures
Able to adhere to the project’s instructional design and documentation standards
Requirements:
PREFERRED CANDIDATES WILL MEET THE FOLLOWING MANDITORY CRITERIA
Education: Bachelor’s Degree from an accredited college or university in thespecific discipline required by the State. A Master’s Degree or Ph.D. Degree is preferred.
At least ten (10) years’ organizational change management experience on large-scale, technology-enabled projects
At least five (5) years’ experience developing project communications (Web articles, newsletters, email correspondence to stakeholders, etc.)
At least five (5) years’ experience developing process-oriented, role-based training materials for system users through application of structured instructional design methodology
At least two (2) years’ experience using course accelerator tools (e.g., Captivate, Articulate, UPK)
