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For your reference, we have included the original job posting below.
Help Desk Technical Support 2
Job Number:
42610394
Company Name:
Northrop Grumman
Job Location:
Fort Meade, MD US
Job Category:
Information Technology
Help Desk Technical Support 2
The Help Desk Specialist serves as the initial point of contact globally for IT users to resolve technical issues; responds to queries; and completes service requests that originate by phone, web-based portals, email or other methods. Also writes, and implements standard operating procedures and technical documentation.
This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Northrop Grumman that frequently become available. Candidates who express an interest may be considered for future positions at Northrop Grumman.
Basic Qualifications: • High School Diploma/GED and 4 years of experience, or Bachelor Degree and no experience. • Demonstrated proficiency in Microsoft Office applications. ITIL v3 Foundations certification desirable • TS/SCI with poly
Preferred Qualifications:
Northrop Grumman Corporation is a leading global security company whose 75,000 employees provide innovative systems, products, and solutions in aerospace, electronics, information systems and technical services to government and commercial customers worldwide.
Northrop Grumman is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce regardless of age. U.S. Citizenship is required for most positions.
