Director, Quality Improvement (QI)

Director, Quality Improvement (QI)

Director, Quality Improvement (QI)
Requisition Number: 37352
Department: Quality Improvement
Schedule: Full Time
Shift: Day
Hours: 8am - 4:30pm
Work Location: Billings Administration
Job Details: - Master's
- 5 years
Under the supervision of the Senior Director for Quality Improvement, this position is responsible for directing the hospital's Performance Improvement programs to enhance quality of care provided at the Johns Hopkins Hospital. This position is responsible for the day-to-day operations, selection and ongoing development of the QI Department professional and support staff. This position utilizes leadership and operational expertise plus knowledge and application of the PDSA framework using evidence-based practice, quality literature, theories of quality / innovation, and statistical processes to facilitate the operationalization of the organization's quality and safety goals. This position provides leadership to the clinical departments to ensure the appropriate quality / safety projects and priorities are identified on an annual basis and that departmental resources are assigned appropriately to achieve performance results across the organization and at the local clinical department level. This position assists in the development and execution of organizational priorities, provides a link to the clinical departments to ensure organization-wide focus, establishes and maintains benchmarks for quality improvement, and achieves performance improvement results. This position tracks and reports progress timely on quality improvement results or outcomes, identifies gaps in current performance, and strategizes to achieve improvement with sustainability.
Education: Work requires a professional level of knowledge in health and quality improvement field as acquired through a Master's Degree in Nursing, Business Administration, or Healthcare Administration. PhD preferred. Knowledge: Excellent knowledge base of performance improvement theory and application, financial and data analysis, national, state and local quality improvement initiatives, regulations, and accreditation requirements. Experience with Microsoft Office programs and/or with word processing, databases and spreadsheets. Skills:Quality improvement tools and techniques (PDSA, Lean Thinking, Six Sigma, etc.); effective leadership and management skills; advanced interpersonal skills, ability to make presentations and interact with all levels of internal and external stakeholders; program development skills; advanced oral and written communication skills; demonstrated ability to influence through effective negotiation re: individual and group decision making; ability to develop and maintain credibility throughout the organization function effectively in a fluid, dynamic and rapidly changing environment; demonstrated ability to analyze, synthesize, and summarize information using statistical process to make sound judgments. Superior interpersonal skills necessary to exchange information, make recommendations and resolve problems attendant to quality assurance issues. Required Licensure, Certification:Preferred but not required licensure in the State of Maryland as a Registered Nurse, Medical Doctor, Physician's Assistant, or Healthcare Quality Professional with quality improvement experience. Prefer quality improvement certification. Work Experience: Work requires a comprehensive understanding Requires 5-7 years of quality improvement experience and a minimum of 3 -5 years of managerial experience. Work requires a comprehensive understanding of performance improvement, quality assessment, risk management etc. Requires extensive knowledge base and experience with public reporting, pay for performance, national quality improvement initiatives and performance trends, APR DRGs, coding optimization, third-party payor requirements related to quality indicators, and JCAHO, CMS and other regulatory standards.