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Listed below are the top 10 out of 73 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Ellicott City, MD
Goodyear Retail operates more than 600 retail locations throughout the United States committed to providing an outstanding customer service experience. We earn ...
The Service Manager is responsible for managing the service department by effectively scheduling technicians and service appointments. To meet budgeted objectives ...
Goodyear Retail operates more than 600 retail locations throughout the United States committed to providing an outstanding customer service experience. We earn ...
The Customer Advisor is responsible for providing outstanding customer service to customers by selling tires, road hazard and recommended services, benefits ...
Come join us in our branches within the Giant Supermarkets! As a PNC Sales/Service Supermarket Banker, you will be part of a successful and growing retail banking ...
Come join us in our branches within the Giant Supermarkets! As a PNC Sales/Service Supermarket Banker, you will be part of a successful and growing retail banking ...
Come join us in our branches within the Giant Supermarkets! As a PNC Sales/Service Supermarket Banker, you will be part of a successful and growing retail banking ...
Come join us in our branches within the Giant Supermarkets! As a PNC Sales/Service Supermarket Banker, you will be part of a successful and growing retail banking ...
Come join us in our branches within the Giant Supermarkets! As a PNC Sales/Service Supermarket Banker, you will be part of a successful and growing retail banking ...
Job Requirements: * Must have property and casualty insurance license. * Must have experience working with the independent agency system. * Must have three ...
For your reference, we have included the original job posting below.
Customer Service Lead
Job Number:
41915070
Company Name:
Staples
Job Location:
Ellicott City, MD US
Job Category:
Sales & Sales Management
Customer Service Lead
Customer Service LeadLocation:Ellicott City, MD (Store 1051-4380-B Montgomery Road)
Location Details Staples Store 1051-4380-B Montgomery Road Ellicott City,MD 21043
»See all jobs at this location
Job Description
Job Title:Customer Service Lead Position Summary:Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. Responsible for efficient and effective front-end operations General Purpose:Customer Service, Front-end Operations Role Qualifications: * Exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management * Demonstrate the ability to effectively lead, train and peer coach. * Demonstrate the ability efficient and effective front-end operations while adhering to all company programs and procedural compliance * Able to work a flexible schedule Position Responsibilities: * Deliver Easy Sales and Service * Ensure the accurate and efficient processing of sale, store and cross-channel return transactions * Monitor front-end operations, respond as needed * Respond and resolve customer requests and concerns * Provide peer coaching on operational task and reinforce operational standards * Ensure an inviting environment for the customers by maintaining a neat and clean area * Adhere to all company policies procedures and safety standards * Perform other related duties as assigned (i.e. key holder) Essential Skills and Experience: * Planning: aligns own work plan with core plans and processes of the department * Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters * Focus on Service: accurately identifies customer’s requirements * Engage and Inspire: projects a positive image and serves as a role model for others * Building Relationships: relates to people in an open, friendly and accepting manner * Leveraging Diversity: works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs * Results Orientation: identifies what needs to be done and accomplishes the task * Adaptability: remains calm and reasonable amidst tense or stressful situations Basic Qualifications: * Customer service experience in a retail environment * Strong interpersonal and communication skills * Cashier experience
