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Billerica Community Alliance, Inc - Billerica, MA US
Job Posting: The Billerica Community Alliance is seeking an experienced, selfmotivated and innovative parttime Executive Director.? The Executive Director ...
For your reference, we have included the original job posting below.
Client Management Director
Job Number:
42572733
Company Name:
The Outsource Group
Job Location:
Wakefield, MA US
Job Category:
Management & Business
Salary:
$100,000+
Client Management Director
Position Summary : Responsible for overall servicing of Tier 1 and/or Tier 2 clients. Plan, direct and control all client management activities ensuring customer satisfaction. Essential Job Functions: Advocate and central point of contact for Tier 1 and/or Tier 2 clients. This includes establishing standards for client communications and visits. Ensure client satisfaction and retention. Provide leadership for ongoing quality and service management. Manage escalated customer situations and respo...
